Two Rivers Medical Centre
Feedback Rating
Based on 173 reviews
Reviews (173)
Dr was amazing
September 1, 2017
The doctor, when I saw her, was amazing. However I had waited an hour after my appointment time with little explanation or idea of when I would be seen.
Extended waiting times for an appointment
August 26, 2017
Surgery called me on 16th August to make an urgent appointment for my daughter but the soonest they could make an appointment for was 11th September. Otherwise a pretty good surgery.
Can be difficult to get appointments
August 4, 2017
Sometimes it is difficult to book an appointment. When I can't book my support worker helps me. It can take a week to get an appointment and I like that I can get my health checks done at my house by my GP. They are also helpful and I can get support to attend my appointments. Sometimes I find it hard to understand what is being said by staff.
Poor - can't see my own GP.
August 1, 2017
Can't see my GP who knows me and my history so have to explain to a new person every time I visit
Excellent service.
August 1, 2017
No complaints. Had follow up telephone call after one appointment in the past.. Excellent service
Good
July 13, 2017
Education afternoons have proved very helpful.
Asked for drink of water after checking in; receptionist did not mind at all. Just long enough wait to sit after my walk to the surgery before appointment. Some confusion as to why I had booked appointment originally - 5 weeks beforehand.
Good outcome, positive help with prescription provided. Would not get so anxious if I had another appointment in the future.
The NHS still seems overstretched though.
Asked for drink of water after checking in; receptionist did not mind at all. Just long enough wait to sit after my walk to the surgery before appointment. Some confusion as to why I had booked appointment originally - 5 weeks beforehand.
Good outcome, positive help with prescription provided. Would not get so anxious if I had another appointment in the future.
The NHS still seems overstretched though.
long wait for appointment
July 4, 2017
I've waited 6 weeks for an appointment. I ended up cancelling as no longer needed
Long wait for important repeat prescription
May 25, 2017
When I put my repeat prescription in to the surgery 5 days later the pharmacy did not have it. It is for medication for my heart condition. I was without it for 3 days. I called he surgery and they put an emergency one through. This has happened twice now
Poor - no continuity of service
May 4, 2017
No continuity of the routine injection - different nurse each time
Excellent
March 7, 2017
Surgery has been good. I'm waiting for some tests at the hospital at the moment as I've fallen a few times. I can get appointments when I need them
