Two Rivers Medical Centre
Feedback Rating
Based on 173 reviews
Reviews (173)
Good capacity for appointments
January 8, 2018
Can always get appointment for me or my child when I need it.
Not the best experience
January 8, 2018
Getting an appointment can be sometimes be difficult. I have found staff can be rude at times when they are busy. Waiting room is always packed and they never run on time.
Have to wait
December 13, 2017
They are a bit slow and you have to wait for appointments.
Doctor speaks to me
December 8, 2017
I'm happy that I can see my doctor, I do have to wait a little while in the surgery but I like that the doctor speaks to me and talked it all through with me when he did my blood pressure. The nurse did my blood test and she was friendly and I also had my annual health check.
No duty of care
November 23, 2017
It is a very long wait for an appointment, up to 3 weeks most of the time. It never runs on time when I see the GP or nurse, it is always 30 minute + behind. There is no duty of care or empathy with conditions/problems.
New surgery that disappoints
November 23, 2017
Waiting to try and get an appointment is a nightmare and even then when it is a few days/weeks away you don't get to see the GP you would like. 'On the Day' appointments for a child are scarce. No one tells you why, you just get fobbed off. With this new surgery I thought things would get better, they just haven't and it must have cost a lot of money. What was the point?!
Better timing service required.
November 20, 2017
Waiting 4 weeks to have ears syringed. Impossible to see own doctor so just see anyone.
Not always easy to book appointment
October 27, 2017
Not easy to book and appointment without giving full details to the receptionists first.
Fair. Receptionists ask too many questions
September 14, 2017
Saw nurse practitioner last time and didn't feel information given was enough and that he should have got a GP.
Don't like that the receptionist asks lots of questions.. If the system is that the receptionist gets you an appointment with what they say is ' the appropriate professional for your omplaint' my experience is that is does not work for me so far. Being reliant on the bus service I find not being able to make an appointment for the next day really silly. You can only use the system of ringing up on the day at 8 am.
I am having to think of moving surgeries; ADMITTEDLY THIS ONE IS NOT LOCAL NOW WE HAVE MOVED HOUSE
Don't like that the receptionist asks lots of questions.. If the system is that the receptionist gets you an appointment with what they say is ' the appropriate professional for your omplaint' my experience is that is does not work for me so far. Being reliant on the bus service I find not being able to make an appointment for the next day really silly. You can only use the system of ringing up on the day at 8 am.
I am having to think of moving surgeries; ADMITTEDLY THIS ONE IS NOT LOCAL NOW WE HAVE MOVED HOUSE
Lovely place.
September 1, 2017
This is much better than Lattice Barn (used to be) as it is easier to get to. It is a lovely place and I wouldn't want to have to move surgeries. The information screens are great.
