Two Rivers Medical Centre

Reviews (173)

Satisfied

January 5, 2017
Satisfied on the whole.
Anonymous

Good

January 5, 2017
We have used Lattice Barn surgery for many years and always found them very good - caring and efficient. We have had limited experience of the combined surgery but this was also found to be good.
Anonymous

Improvement on the old surgery

January 5, 2017
Sparkling clean new facilities. Toilets seemed rather cramped. I've yet to need a doctor's appointment but the purpose built rooms I've views are an improvement on the old surgery
Anonymous

Overall my visits have been very satisfactory

January 5, 2017
I'm new to this medical centre and have had 2 disappointment. One was on time and one 1.5 hours wait in the waiting room due to a shortage of GPs. Overall my visits have been very satisfactory.
Anonymous

Nice building

January 5, 2017
Lovely new building. Just a problem getting an appointment initially.
Anonymous

Once you get to see a GP it is good

January 5, 2017
Once you get to see a GP it is good. Rare to see my own GP; however I know this is a national problem and not just local.
Anonymous

Very good but long wait to see GP

December 14, 2016
Getting an appointment has not been an issue but waiting to see a doctor was quite long. The doctor I saw was nice and I was happy the appointment.
Information given is limited and they don't have time to go into detail with you. If continuuity had been better I feel that my brain tumour would have been picked up sooner, Because I saw different doctors each time they weren't building up a picture of what was happening and everything was seen in isolation
Anonymous

Toilets are poorly designed

November 24, 2016
The toilets are very cramped with huge sinks. I am slim and struggle to get past, so any one not so slim would have major issues. A place like this should have got it right from the start !
Anonymous

Poor car park and toilets

November 24, 2016
Poor road surface in the disabled parking. It's on a slight slope which makes it impossible to line up the wheelchair with the car, so have to park the van on the open road now. It is difficult to push wheelchair up the slope to the entrance when you are elderly. Patient toilets are cramped.
Anonymous

Lack of contiunity

November 24, 2016
Due to lack of GP availability my wife had appointments with 4 different doctors to sort out medication. This caused a problem because of lack of continuity. Not good! Long waiting times to see doctors and now even health care assistants.
Anonymous

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