West Suffolk Hospital
Feedback Rating
Based on 1311 reviews
Reviews (1311)
Long waits
Orthopaedics
January 29, 2024
I was meant to have my original, follow up, appointment in orthopaedics with the consultant in November but it has been cancelled multiple times and although I have another appointment for late January I'm expecting it to be cancelled again due to the recent strikes.
Eye Department Brilliant
Eye clinic
January 29, 2024
The staff have been wonderful. I've had to have three eye injections and each time they are so supportive and kind, the staff really are excellent.
Brilliant
Cancer services
January 29, 2024
I received truly brilliant cancer care and treatment from lovely staff. They continue to monitor me well and I really can't fault the whole team.
Excellent
Cancer services
January 26, 2024
Excellent bowel cancer care and treatment. I was referred and seen with in the 2 weeks, had scans and biopsy with in 4 weeks and had the operation I needed the following month followed by chemotherapy. At all times the staff were great and I couldn't fault anything. There did however seem to be more of a delay when my reversal operation was needed and it was cancelled twice.
Great food
January 26, 2024
I had a 7 day stay on a ward and found the staff to be fantastic and so helpful. The staff were incredibly patient with a fairly challenging patient and the care they provided was second to none. The food was really good too.
Its a good hospital
January 26, 2024
It is good but I have found the process to be more drawn out now. I waited 3 weeks for a referral for further tests but the test results came back very quickly. I have at times had to check on results as I haven't heard from them. I've also had text messages with the results but it doesn't explain or allow for follow up questions that may result or what to do next.
Cardiology lovely
Cardiology
January 26, 2024
I've got nothing bad I can say about the cardiology department and ward, they were all lovely. The treatment and care I've received has always been great and I'm very grateful for everything they do.
Excellent, respectful care
A&E and then F7
January 11, 2024
My dad had a suspected heart attack on a busy Saturday, and got checked immediately. Drs and nurses asked about cultural needs and took the time to pronounce his name correctly.
Nurses were engaged and caring. Excellent care.
Nurses were engaged and caring. Excellent care.
Macmillan cannot do enough for you
Macmillan
January 4, 2024
Macmillan staff cannot do enough for you, I found them to be absolutely brilliant, I found them to be very kind, calm and just brilliant!
Brilliant asthma care
Accident and emergency services
January 4, 2024
My daughter had an asthma attack out of the blue and went in to hospital where she received amazing care and the follow up has been amazing too.
