West Suffolk Hospital
Feedback Rating
Based on 1311 reviews
Reviews (1311)
Good but food average
Ward G3
August 7, 2017
Always room for improvement but food was decidedly average
Good
Outpatient, Day Surgery
August 7, 2017
I have had a benign tumour removed from the roof of my mouth. The treatment at the day hospital was excellent. At all times all the staff were polite and professional. I had a lunch time ( 12.10 and 12.15) appointments in the out patient department and was seen at 1.45 and 12.55 on these occasions, but they were late at the end of the sessions. I now have to have 6 monthly checks - but that will iinvolve travelling to Ipswich as the "Oral clinic" at WSH was closed on 30 June
Not involved in conversations
August 4, 2017
They don't involve you in conversations about health conditions, its done to you. So long as you know whats going on you can deal with things.
Excellent
Maternity
July 24, 2017
Was induced and all the staff were really nice and helpful. When I had the baby at 3 am my husband was sent home and then I was discharged at 1 pm so he had to come back. Breast feeding was difficult and support was lacking when I needed it.
Good
July 24, 2017
Appointments seem to run better now, you can often be seen before your actual appointment time
Post Excellent
Gynaecology
July 13, 2017
The hospital cancelled 3 operation appointments but for each operation I needed 2 pre-op blood tests. It was found I had a particular blood group. However this was not clear to me at first, nor were the subsequent appointments booked automatically. Perhaps a clarification that I needed to book these appointments would have avoided confusion. Clinical care was excellent
Good caring staff
Outpatients
July 12, 2017
I have used West Suffolk Hospital a number of times over the years and my experience has always been good. Last time was this March. Staff are good and caring
brilliant nurses and consultants no problems
July 4, 2017
Went in at 7.30 went down to theatre 2 hours later; they were briliant. The nurses and consultant were great. Had absolutely no problems whatsoever
Difficult to access support
Cancer services
July 4, 2017
Trying to access support from the hospital post cancer was very difficult. I was told to call at any point if concerned but when I did I was told to go back to my GP to be re-referred to the system
Always been great
June 20, 2017
A family member quite frequently receives support for mental health issues and they have always been great at dealing with him.
