Woolpit Health Centre
Feedback Rating
Based on 322 reviews
Reviews (322)
Doctors appointment
December 17, 2024
Using e-consult seen promptly. Doctor diagnosed problem and alerted west Suffolk hospital to provide further treatment, which has proved successful.
Very rarely get face to face appointment
December 12, 2024
I am pressed to use the online E-consult and I get a phone call back, I very rarely get a face to face. They give a prescription without seeing me, it doesn't feel thorough anymore, I expect more from them.
Good when you see them
December 2, 2024
Really difficult to get an appointment in person and especially to see a specific GP. When I asked to see a specific GP recently I was told it would be a 4 week wait but I do feel it helps at times. Once you do see them they are very good.
No problems
December 2, 2024
It is more of a drawn out process and today's issue should have been easier but it wasn't. There are times when talking to someone is better especially when it is a more complicated issue and you need to have a conversation. Seeing the right person is also important, but overall there are no problems.
1yr old refused an appointment
November 23, 2024
Doctors refused to assess my 1 yr old despite the practice being empty but still during opening hours. He had a fever and irregular breathing.
Saw Dr who seemed very inexperienced
September 24, 2024
I had to almost prompt Dr into checking me seemed lots of pauses as if reading off laptop l had to ask for X-ray on failing hip and when wanted blood tests didn’t even tell me to fast beforehand luckily a nurse friend advised me not very impressed at all.
Rapid deterioration
September 18, 2024
The standard of care has rapidly deteriorated over the past few years. What used to be regarded as a flagship health centre is now nothing more than an overstretched pill dispensary. Many of the receptionists when approached display no empathy towards the patient and attempt to fob everything off to e consult.
E consult is difficult to navigate and is not an effective method for elderly patients to convey their symptoms. When a successful doctors appointment is made, it is usually in the form of a telephone conversation.
E consult is difficult to navigate and is not an effective method for elderly patients to convey their symptoms. When a successful doctors appointment is made, it is usually in the form of a telephone conversation.
Dr Gave my husband totally wrong information.
September 16, 2024
Dr gave my husband wrong information about his cancer, we have 2 letters here from his oncologist stating the right information! Also young girl in pharmacy gave me someone else's prescription and when I told her she said, oh I accidentally picked up the wrong one!! Didn't even check it before handing it to me!!
Great experience and care
September 6, 2024
Since transferring to the WHC two months ago we have found the care from the clinicians that we have encountered so far to be superb.
The pharmacy is very efficient in the way it dispenses our repeat prescriptions.
The pharmacy is very efficient in the way it dispenses our repeat prescriptions.
Excellent Service.
August 16, 2024
I Am very pleased with the service that I have been given at this practice.
