Bildeston Health Centre
Feedback Rating
Based on 263 reviews
Reviews (263)
Excellent surgery
June 26, 2023
Excellent surgery, no complaints, I go every 3 months to get a B12 shot, I see the diabetic nurse. Attitudes at this surgery are very good from all staff.
Amazing surgery
June 2, 2023
A really amazing surgery with brilliant doctors and other staff who are always polite and do all they can to help.
I have to validate the need to be seen
April 3, 2023
I have found there to be more of a barrier to get in to see the doctor these days. My husband had a heart attack a year ago and I do now feel vulnerable and insecure, I now have a fear that there will not be good care available quickly to me or my husband when needed. My husband had to be sent to Papworth from the hospital as an emergency, but just feel that things could have been picked up quicker if we did not have to wait so long beforehand. I just feel that we have to validate the need before we can be seen face to face.
Really good service
March 21, 2023
This service has been very good for so many years. It is now become overrun, as we lost the 'on the day walk-in'. We do worry that the service will become less accessible. Staff are lovely and do there best.
Diagnosed over the phone
February 16, 2023
I called the surgery but I was diagnosed over the phone. If I had been seen in person and had a full examination it would've led to a correct diagnosis and prevented an emergency A&E admission. The old system of waiting for an appointment was much better.
Brilliant
December 23, 2022
Spoke to reception and was given an appointment straightaway today. Generally I get to see the same GP which is really good. It's been really good and working well for us whenever we've needed it and reception are always very nice when we're talking to them.
Pleasantly surprised
December 23, 2022
Pleasantly surprised how quickly I got a response from a doctor today. I spoke to them on the phone and then they invited me in for an appointment with them. Last time I contacted the surgery I was dealt with over the phone which was very good and doctors have explained issues very well.
No problems getting appointments
December 23, 2022
I spoke to reception this morning and arranged an appointment with a doctor following a course of antibiotics as they wanted to see me again. I've had good contact with the surgery and feel that its a great surgery with amazing staff.
Accommodating staff
December 23, 2022
I've had no problems getting appointments on the day or prearranged with the nurse. I feel its all working well at the moment and the staff are always good. I've not used econsult, mainly because there are no issues getting through on the phone so there is no need really.
Really good surgery
December 23, 2022
Telephone calls and face to face appointments are available when they are needed and I've found the telephone calls have addressed the issues I've had and the doctor gets back to you quickly. Its a shame they've lost their female GP as there are times when I would prefer to see a female GP. I've not had to wait long on the phone and I've had fairly good continuity with the doctor I've been seeing.
