Constable Country Medical Practice - Capel St Mary Surgery
Feedback Rating
Based on 360 reviews
Reviews (360)
Really impressed by locum
April 8, 2016
We saw a locum doctor today and he went through all the medication that my daughter takes and he was really good, very impressed. Just a shame he won't stay.
Getting appointments has got better
April 8, 2016
My child has health problems and is seen straight away. Getting an appointment has got better
Still hard to get an appointment
April 8, 2016
Still hard to get an appointment and you sometimes have to fight for it. The triage system works and the reception staff are good but appointments often run late.
Staff are under pressure
April 8, 2016
Staff are under pressure and doing their best. Very pleasant. My doctor is very good very empathetic.
Kind and helpful
April 8, 2016
Staff are always kind and helpful, very helpful. Very grateful
Very helpful
April 8, 2016
Very helpful including the pharmacy and the waiting times are ok, better than East Bergholt.
Hard to get through on the phone
April 8, 2016
Frustrating trying to get appointments as it is hard to get through on the phone and you never know who you will see. There have been many changes in staff and you are asked to go to the Riverside clinic for blood tests.
Everything is good
April 8, 2016
Everything has been good
Appalling
April 8, 2016
Appalling experience. Reception staff, nursing and pharmacy staff excellent, quality of care lacking.
They don't seem to want us.
April 8, 2016
I get the feeling that they want everybody to go to Bergholt. We are treated very badly.
