Debenham Group Practice - Debenham
Feedback Rating
Based on 389 reviews
Reviews (389)
Everything about the practice is excellent
November 25, 2019
I can normally get appointments when needed (through the system or sometimes over the phone), all of the people that work at the practice are always very helpful and I feel very confident in the medical team.
Everyone at surgery very friendly and helpful
September 24, 2019
I sometimes struggle with my speech everyone has been extremely kind and helpful
More consideration on appointment times
June 4, 2019
I avoid the surgery as much as I can, I find it disappointing to only be offered one appointment slot which is often at a time that is inconvenient for me. I have 3 children and I work so more consideration would be appreciated. Sadly I find some of the reception staff to be blunt and rude, although today's staff are fine.
Very happy with the surgery
June 4, 2019
I am more than happy with this surgery, I can get an appointment easily and there is always a ring back option from the doctor or nurse practitioner if needed. Very good.
Good experience
June 4, 2019
Good experience in this surgery, I don't have any worries.
Very positive experience
June 4, 2019
My experience to date has been very positive and me and my children feel very cared for here.
Friendly staff
June 4, 2019
Friendly staff, excellent service at this surgery.
Parking area is a bit small.
Parking area is a bit small.
Not a private as it could be, small car park
June 4, 2019
The current recorded message on the phone system is way too long and slow, it must be about 4 minutes in length. Can it be re-recorded or be given an option to skip it?
The size of the surgery encroaches on personal privacy, also the car park is too small for the number of patients.
The size of the surgery encroaches on personal privacy, also the car park is too small for the number of patients.
More appointments would be good
June 4, 2019
Appointment making - the availability of more appointment slots would be better for me. But overall I am very content with the service here
Can be a long wait for an appointment
June 4, 2019
I am happy overall with this surgery but waiting for an appointment lot can be a bit lengthy but I do realise it's not a easy job for them.
