Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Reviews (1760)

Fair

wards
June 17, 2016
A few wards I went on recently were not clean and people were also not being able to wash enough.
Anonymous

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for taking the time to leave your comments, if you could let me know where and when you visited the hospital so we can look into this further.


Provider responded

poor

June 17, 2016
They always seem to be short of nurses when I go there and it always causes problems
Anonymous

poor

dispensing
June 17, 2016
They had teething problems with the computer systems and problems getting the drugs out
Anonymous

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for taking the time to leave your comments, if you could let me know where and when you visited the hospital so we can look into this further.


Provider responded

Excellent

Accident and emergency services
June 17, 2016
After a bad fall and a severely cut knee I received superb care
Anonymous

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Many thanks for taking the time to leave your feedback, I am pleased that the care you received exceeded your expectations and I hope your knee is healing fine.


Provider responded

Good

Cardiology
June 17, 2016
Pacemaker fitting was topnotch and the stroke unit is very caring and effective
Anonymous

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for leaving your positive comment regarding your treatment and the stroke unit. I hope you are making a speedy recovery


Provider responded

Good

Ophthalmology
June 17, 2016
Excellent eye department
Anonymous

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for leaving your positive comment regarding the eye department


Provider responded

A good service

Ear Nose and Throat
June 15, 2016
A good service but ENT and audiology don't communicate with each other around our son's treatment. We have to update each consultant.
Anonymous

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for leaving your comments about ENT/audiology. I am sorry that on this occasion we did not meet your expectations, I will pass your comments on to the departments concerned.


Provider responded

poor - poor care and poor discharge

June 14, 2016
Been in for 5 days after breathing difficulties & and a case of pneumonia. He didn't seem to get much care. They drugged him up as they thought he had epilepsy. He had infection causing him to seem unconscious. Right side he has no sight, hearing so needs help eating/drinking. Community transport ambulance brought him home about 5 pm on freezing February day in just his gown. He already had pneumonia in his lower; meningitis in his upper lobe too. his winter clothes were in his bag. He was very cold.
Anonymous

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for taking the time to leave your comments, I am sorry to hear that the experience you went through did not meet with your expectations. For improvements to be made could you let me know the ward which he was a patient. Many Thanks


Provider responded

Fair

June 14, 2016
In for 4 -5 days. Went in for dehydration & potentially kidney problems. Day he was being discharged, family called in but they had moved him and family couldn't find him. We went up and were told he had a heart attack the night before. No-one had contacted any member of the family. So communication is terrible.
Anonymous

Diagnosis has taken years

Genetics
June 13, 2016
My daughter has a genetic condition but it as taken years to actually get a diagnosis. This has partly been because different consultants have very different ideas and they frequently change, so we never go to a point where someone would make a decision
Anonymous

Reply from Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for taking the time to leave your comments, I am sorry that the diagnosis has been a protracted experience for you all. If you would like to discuss further please give me a call on 01473 702101


Provider responded

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