Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)
Feedback Rating
Based on 1760 reviews
Reviews (1760)
They explained everything!
Orthopaedics
June 7, 2016
They explained everything-what had happened to me and what they were doing.
It was excellent
June 7, 2016
It was excellent. The receptionist could be more welcoming but you couldn't fault the service. They went to endless trouble.
A&E nursing staff very good
Accident and emergency services
June 3, 2016
I was taken to A&E last and was placed in a cubicle but it was very cold. I did have a blanket but this was not enough. Every time the doors opened to the department it made it really cold. Also, once I'd been seen they didn't close the curtains each time they came in and out. After four hours they released me after checking I hadn't had a heart attack. The nursing staff however were very good and the cubicles in the Garrett Anderson were very good.
Specialized diet was difficult
unknown
June 3, 2016
My husband was put on a no fat diet by his consultant during his stay in hospital but the dietitian and caterers really struggled to provide an adequate diet while he was in for 3 weeks. He ended up having mainly salad which was very limited. One day it was lettuce with one slice of cucumber cut in quarters and a tomato. Doctor wise they were great and really couldn't be faulted.
Lost in the corridors - poor Signage
Imaging
June 3, 2016
Attended Ipswich Hospital with my partner yesterday. I am a Medical PA with over 30 years experience. Looked at the map - followed the signs for Ultrasound Dept. Kept walking and looking, trying to work out where we had gone wrong. Eventually cottoned on to the fact that Ultrasound Dept had mysteriously changed to Diagnostic Imaging. Could the signage please be uniform, and can they have it tested by people who do not know the hospital?
Excellent staff
Orthopaedics
May 23, 2016
I was sent to the hospital and there was no delay to see the knee surgeon. I was given lots of info on knee surgery so could make an informed decision.
No liaising between departments
unknown
May 17, 2016
Different departments don't liaise plus consultants prescribe medication that conflict with other medication I'm on. Waste of time and money.
Not good.
Ophthalmology
May 12, 2016
Actual surgery (cataract) could not fault. But aftercare is awful. I'm in need of second eye being done but apparently Ipswich has strict guidelines as to when it can be done. I'm really struggling with difference in visions between eyes. Optician thinks it will be 18 months before 2nd eye can be operated on. NOT GOOD.
GJ
GJ
Poor communication.
Oral and Maxillofacial Surgery
May 12, 2016
Went to clinic to see dentist. Couldn't really understand what he was saying. Had x-ray. Told not to forget to notify haematology re platelets. Haematology said dentist should have contacted them re platelets, why couldn't have procedure done at dentist. Told being admitted to Stowupland Ward. Mustn't have anything to eat. Confused with letters as thought would be local anaesthetic.
Overall good experience.
Rapid assessment
May 12, 2016
Overall good experience, everyone efficient, friendly and helpful. Only complaint was door left open and drafty. Everything explained well, good informative service.
