Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)
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Based on 1760 reviews
Reviews (1760)
Appreciation of care at breast screening
Imaging
July 15, 2023
I have an unusual disability of severe light sensitivity and was apprehensive about having a mammogram on July 12th. It was a great relief to find that the room lighting was already dimmed when I arrived and I had minimal exposure to lighting and I greatly appreciated the thoughtful and caring approach of the radiographer during my appointment.
My medication wasn't locked away
wards
July 12, 2023
I went in to have an operation on my parathyroid. On the ward usually patients individual medication prescribed would be locked in their own cabinet. I discovered that my cabinet was left unlocked with my medication inside. It was concerning really, it made me think that it was a good job that I was clearly thinking as it could have been unsafe. I did mention it at the time and they did realise that they had made a mistake.
Please look at people with hearing loss
Ear Nose and Throat
July 12, 2023
I have found that consultatnts in the ENT department do need to remember to look at patients when they are talking and not at their computer screen, We reply on being able to see peoples lips, it is a really difficult for the patient when you cannot see the lips. I am a little older and will say but someone who is younger may not feel that they have the confidence to mention it.
A very good treatment for colonoscopy.
unknown
July 10, 2023
I went to Ipswich Hospital for colonoscopy this morning and was very happy with the treatment that I received.
I want to thank all the staff for the treatment that I received this morning. Keep up the good work.
I want to thank all the staff for the treatment that I received this morning. Keep up the good work.
Cancer treatment great
Cancer services
July 10, 2023
I recently finished my chemo and ratdiotherapy and the staff have been great. They have time to listen and speak to you as an individual and provided amazing care. I didn't have to wait long for the referral in the first place either so I've been very pleased with everything
Hip replacement criteria is strict
Orthopaedics
July 5, 2023
I needed a hip replacement but was told that I couldn't have the operation until I lost 20lbs. My hip was so bad that I could hardly walk but I managed to lose 16.5lbs before having a fall and further injuring it. They still wouldn't consider doing the hip surgery even though I was unable to be active at all and would've struggled to lose the last few pounds. In the end I had to make the difficult decision to go private and have since managed to lose more weight as a result of being more active. I even saw the same consultant as I would've on the NHS and my weight wasn't an issue. I feel that there needs to be some flexibility in the system to take other issues in to account.
Amazing cancer care
Cancer services
July 5, 2023
Cancer treatment and care from the first time I visited for scans and tests all the way through to my treatment finishing a month a go had all been very good. I've received amazing support, advice and care from staff and really can't fault anything.
Lack of physiotherapy
Physiotherapy
July 5, 2023
Care received at the hospital when I had back surgery last year was good but I was discharged with out any access to physiotherapy afterwards. I was receiving physio for other issues but staff there were unable to get me back in to the system for support.
Always seen quickly
Eye Clinic
June 28, 2023
We have found the acute eye clinic to be excellent. If you need to see someone quickly they have always been able to see me the same day or the next day at the latest. I have found the consultant for glaucoma to be good medically but his attitude is poor, if I have questions to ask he becomes very abrupt and clearly does not like questions being asked, he has a strong accent and this also makes it most difficult to understand him, so communication on the whole could be much better and attitude a lot kinder.
Staff were brilliant
Gastrointestinal and Liver services
June 27, 2023
I have a colonoscopy every 3 years, they keep tabs on me as I had polyps removed. Staff are brilliant and very caring. They prepare me well but the medication you have to take before the procedure is disgusting flavour. It has never been a painful procedure, its better now that they go in just once to retrieve the polyp rather than the way they used to do it going in again after cutting it. The aftercare is excellent and they make me wait and give me a cup of tea before I leave.
