Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)
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Based on 1760 reviews
Reviews (1760)
Good staff but not enough of them
Accident and emergency services
June 27, 2023
I broke my arm a few months ago and was waiting for the ambulance for two hours but when they came it was a relief. Once I got to the hospital I was in excruciating pain and the system in place meant that I ended up on a bed. I called for assistance as I needed the toilet but care did not come for about an hour and I ended up with a wet bed. At a later point I got myself up somehow and was told that I should not be up. I have to say that the staff were so lovely and caring but very under staffed and under pressure it seemed.
Good communication
Paediatrics/children services
June 27, 2023
My comments are in relation to paediatrics care and support within A & E, Bergholt and Boxford wards. We went in the ambulance to the hospital (the ambulance staff were superb) Their communication to me as foster mother was excellent and communication with me was seamless and were able to keep me updated very well. General care was very good and the staff all superb.
I was seen quickly
Oncology
June 27, 2023
I have given Ipswich hospital oncology 5 stars as I was referred for a growth on my nose and I was seen by the hospital very quickly, no complaints, I was pleased with how they dealt with me they were kind and professional.
Excellent service
Other
June 27, 2023
I have been to the hospital for various reasons and I have always found the hospital generally to be an excellent service to me, staff have been kind and courteous ever time and when you have been bereaved like me, it matters that people are kind.
Attentive staff
Accident and emergency services
June 27, 2023
I had a fall and went to A & E and they gave me a scan. I observed that staff were always doing something they were very busy. I felt that they were thorough with me and I felt that they checked me well. I felt well looked after and the staff were attentive, infact the staff were very good. I was seen within 2 hours which I thought was excellent.
They are thorough
Eye Clinic
June 26, 2023
I have treatment every month with injections every 9 weekly for degeneration. My left eye has responded well to treatment which is encouraging. I find the staff to be polite and kind with me. They are thorough and check me well.
Very Good
Accident and emergency services
June 26, 2023
I was triaged within 30 mins, given pain killers sent to Xray, saw doctor and then sent home in a sling, was all done within 2 hours. and an appointment set up with the fracture clinic for me to return the next day. Staff attituide I found to be nice. Even had a follow up phone call from the fragility team, it felt very thorough. Very good.
I felt dismissed
Accident and emergency services
June 26, 2023
I was taken by an ambulance after having a car crash I waited in A & E for nine hours. I asked for more pain relief and I had to wait for over an hour before it came. They didnt even X Ray me which I thought would be matter of course. The moment that I mentioned that I had fibromyalgia I felt dismissed, I was disappointed with them.
Excellent care given to me
Claydon ward
June 26, 2023
Less that a year ago I was taken to A & E in an Ambulance having a heart attack, I was taken straight to the cardiac ward and I was under the greatest of care, I not only felt cared for it felt a happy place with the staff.
Busy but good
Eye department
June 19, 2023
The Eye clinic is very busy but yesterday it wasn't too bad. I knew what to expect when I had my eye done recently as I've already had my other cataract done. I had a 2 hour wait before the operation but was kept fully informed about what was happening and when. Very happy with all my treatment
