Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)
Feedback Rating
Based on 1761 reviews
Reviews (1761)
Had to use 999 ambulance and A&E
Accident and emergency services
July 15, 2018
Had a brilliant service from both services. Honestly couldn’t fault them. Very professional, very knowledgeable.
Felt cared for and listened to.
Gynaecology
July 13, 2018
My consultant was wonderful. Gave me as much time as I needed to talk and was happy to listen and really hear everything I thought and felt. I never once felt rushed or fobbed off as I have with other departments/consultants at the hospital. I also felt like I was finally getting to the bottom of a complex issue and everything was explained to me clearly so I understand whats happening and how I can manage my condition. All care options were covered, nothing was ruled out and a care plan was agreed. I now feel like my care is dealing with the problem and not just treating the symptoms. Left my appointment feeling much more positive and determined. Thank you
A good experience at a very difficult time.
Respiratory Medicine
July 12, 2018
My father who had complex needs, was admitted in Jan 2018. He unfortunately died soon after. However, the care he received from all members of the team appeared very good. My family and I were supported by staff during this difficult time. The Consultant met with us, to explain the prognosis. The ward appeared very clean and well managed. There was an atmosphere of calm and professionalism. Nothing appeared too much trouble. Kirton ward.
Looked after me quite well
Eye Clinic
July 12, 2018
The looked after me well. I was just waiting quite a long time, even with an appointment.
Unsafe to go home
Accident and emergency services
July 12, 2018
I took my relative who is in her 80's into Accident and Emergency with a bleeding leg. We were weighting for 4 hours and I had to leave her there. They said they would take care of her. I rang her the next day and she had been stitched up. She did not leave the hospital until 3am. No one at home and she had no transport. They called a taxi for her. She was glad she had a dog as she was all alone.
Moved a few times
unknown
July 12, 2018
I was 5 hours waiting in Brantham ward then in the middle of the night I was moved. I was then moved a couple of times more. they did an examination, but even though I was feeling unwell, they discharged me. 4 days later I called 111 as I was still really unwell and a doctor came out to see me. 15 minutes later an ambulance came and I was straight back into hospital and straight onto Stradbroke ward, which should have been the ward I was on, on my previous visit. They kept a much closer eye on me, I was on a drip for 3 days. They did lots of blood tests. They were much more thorough with tests and checking I was clear before discharging me. They also changed a lot of my medication. I now only have to have one thing that I used to have 8 tablets for. I feel much better for it.
Overall positive
Mental Health
July 12, 2018
I was here last year, and overall the experience was positive.
Well looked after
Critical Care
July 12, 2018
I was really well looked after and cared for
Discharge issues
Spinal Surgery
July 12, 2018
My stay was excellent but what stuck in mind and why I give 3 stars is the discharge was very slow. I was told in the morning 9 O'clock finally I got out of hospital at 5.30 pm. This apparently was due to lack of staff on the ward.
Food was grim.
Food was grim.
Brilliant but long wait
Eye Clinic
July 12, 2018
The service once accessed was excellent treatment wise. Could be better communication around waiting times, as I waited a fairly long time and just did not know how long it would be.
