Orchard House Surgery
Feedback Rating
Based on 195 reviews
Reviews (195)
Everything has always been spot on
August 9, 2018
Everything has always been spot on for me here. Having said that I am 20 minutes late being called in and it is very, very warm in the waiting room. Cold water dispenser would be good.,
I like the telephone/call back system
August 9, 2018
Why doesn't the surgery use Skype or Facetime? Usually I like the telephone/call back system but for minor issues there must be a less intensive method. Today I really only needed to speak with someone but was told to come in and I am now 25 minutes late being called in. It is pretty good all round but there are niggles.
Well looked after
August 9, 2018
There is usually a bit of a wait to be called in to the consulting room. I'm happy enough here, in fact I was called in for this appointment by the practice which I think is good.
Very good practice
July 30, 2018
I have been a patient for many years now and it has always been a very good practice. Very accessible and welcoming.
Drs. are extremely helpful
July 30, 2018
I can always get an appointment quickly. The doctors are always extremely helpful and check our health thoroughly.
Fantastic little practice
June 28, 2018
Fantastic little practice. So much better than where I was before (Essex). It isn't perfect (could do with a lick of paint), but what is?
Top notch Doctor & appointment system works
June 28, 2018
Appointment system works fine provided I switch my phone to ring. I have a top notch doctor.
Appointment system isn't quite right
June 28, 2018
My only gripe is that I can't make an appointment ahead of time. I can't see the point of being told by a doctor to come back in a week, then not being able to book for a week in advance, thus having to ring in seven days and then having a call back to tell me I need an appointment !
Happy with the appointment system
June 28, 2018
Usually a 5 to 10 minutes delay after appointment time - minor annoyance. Appointment system works ok for me.
More than satisfied with care
June 28, 2018
I haven't been a patient anywhere else (here since a child) and I don't need to come very often but I've always been more than satisfied.
