Orchard House Surgery
Feedback Rating
Based on 195 reviews
Reviews (195)
Can be tricky with young children
August 25, 2019
Find the callback system a bit awkward as I can't keep my phone on at school as a teacher. So I have to make an appointment on my day off. Don't get into the surgery at the appointment time, and when you have young children that can be tricky.
Access is good
August 25, 2019
Appointment access is good and waiting tome at appointment is swift. I have a small child and they always put us through quickly. Access to the toilet is impossible with a wheelchair.
Surgery has been good to me
August 25, 2019
Surgery has been good to me and I feel looked after. Doctors and nurses are very professional and give time, they don't rush you. I can always get an appointment when needed.
Like the consistency.
August 25, 2019
I like the consistency of the same GP. Everyone else is great though. I find the callback system works well.
Brilliant
August 25, 2019
I think my surgery is brilliant, I phoned at 8.30 and spoke with a GP when he called back, and I'm in this morning at 10.30. I am treated with respect and like an adult.
Can't fault in any way
August 25, 2019
Can't fault it in any way. I like the appointment system, especially callback. Sometimes ave to wait a while in the waiting room, but I am patient.
Amazing
August 25, 2019
I feel the doctors are amazing. They give the time to listen. I like the callback system with the GP.
High quality
August 25, 2019
I can get appointment on the day. Staff are very efficient and helpful. I feel the doctors are high quality.
Good
August 25, 2019
I don't come to the surgery often. So far my experience has been good.
Same day appointment - great service.
August 18, 2019
A truly professional service that goes against the perception of long waits for appointments. The team are very punctual and a joy to deal with. Staff turnover is negligible which suggests the surgery is as good a place to work at as it is for patience too.
