Siam Surgery
Feedback Rating
Based on 402 reviews
Reviews (402)
Able to get appointments
June 19, 2023
Never had any problems at this surgery as we're able to get appointments whenever we need them. We've had very good asthma care for our child, with regular reviews and great advice from the nurse we see. Very pleased with all the care received.
Excellent surgery
February 1, 2023
Its an excellent surgery and I really can't fault them at all. I prebooked my appointment with a nurse and it was easy to arrange and get at a convenient time with the lovely nurse. Reception staff are really helpful and the clinical staff are so lovely.
System works well
February 1, 2023
I do struggle due to my condition to call the surgery so early in the morning so I have to rely on family to make the call for me. I have been able to get appointments this way and staff are happy to talk to them which makes appointments easier to arrange. I find the system works well and I don't really feel that there is anything that needs to change.
Good staff
February 1, 2023
It's pretty good to get appointments. This one was pre arranged to see a doctor following an earlier appointment. Staff are very good, very attentive and explain issues well. I really can't fault the surgery.
Busy phones
January 30, 2023
I called to arrange a doctors appointment but it is a little frustrating sometimes when calling due to the phones being busy. Appointments are available for non urgent issues with in the week and considering the current situation nothing really needs to improve, it would be nice to be able to book appointments online again.
They're pretty on it
January 30, 2023
Lovely staff, especially the nurses, who are pretty on it. Although the phones are busy and I've waited up to 20 mins in the past the appointments are available when you do get through.
Choice of doctor
January 30, 2023
I tend to walk to the surgery to book appointments as we live locally and its easier to do than calling. For this appointment I was able to choose who to see and I'm seeing the doctor I would prefer.
Been very good
January 30, 2023
The staff are understanding and try to get issues sorted quickly. Appointments are available when needed and usually with in the week. Staff are good and I get to see the same doctor most of the time. I don't feel that anything needs to improve at all, it all works well.
Very easy
January 30, 2023
I had a prebooked appointment with a GP today and it was very easy to arrange with reception following a nurse appointment. Its a fantastic surgery where it works very well and the staff are great.
45 minutes on hold
January 30, 2023
I was twelfth in the queue and spent 45 minutes on hold which is difficult when I have to work but I spoke to reception and was given an appointment virtually straight away with a doctor. I really like the doctor I'm seeing as they care and listen.
