Constable Country Medical Practice - Capel St Mary Surgery
Feedback Rating
Based on 360 reviews
Reviews (360)
Everything is great
December 8, 2016
Everybody so nice to you when you come in. I don't have any problems getting appointments. Everything works very well and I'm happy with the service
Happy with the surgery, staff great
December 8, 2016
Really happy with the surgery. The way staff are with you is great and they can't do enough for you
Very happy with th surgery
December 8, 2016
Very happy with the surgery. Waiting times are generally quite good. Very happy with the explanations given. They couldn't do enough for you. Was told that sharps couldn't be handed in at East Bergholt but only at Capel St. Mary
Good
December 8, 2016
Prefer Capel - it's more personal.
Access to Capel rooms is a little tight with a wheelchair
Access to Capel rooms is a little tight with a wheelchair
Good
December 8, 2016
Explanations do vary depending on the doctor you see. Some expect you to know more than you do.
Depending on the day it can be difficult to get an appointment too
Depending on the day it can be difficult to get an appointment too
Fair
December 8, 2016
Convenient for Capel residents. Quite often it is difficult to get an appointment at Capel and I can't always get to East Bergholt
Fair
December 8, 2016
I do notice a bit of a difference between the surgeries. The receptionists here are very good. Sometimes there are very long waits, especially at East Bergholt.
Difficult to get through on the phone but that is common a lot of surgeries
Difficult to get through on the phone but that is common a lot of surgeries
Fair but problems with appointments
December 8, 2016
Getting an appointment to see a doctor is difficult and generally you see a nurse instead. The nurses have been very good. More appointments are available at East Bergholt but this is not always easy to access
Poor
December 8, 2016
Very frustrating trying to get an appointment. It's the biggest challenge.
The care and treatment is very good; it's just frustrating you can't aways get through, especially when you'r trying to get children ready in the morning
The care and treatment is very good; it's just frustrating you can't aways get through, especially when you'r trying to get children ready in the morning
Excellent
December 8, 2016
East Bergholt can be a little busier bu at Capel I've never had a problem. Prefer Capel as it's smaller and more personal. Getting through on the phone can be difficult at East Bergholt. This morning I was given an appointment at Capel. More prebookable appointments woud help. The first prebookable was 10 December but I was given one at Capel today
