High Street Surgery, Lowestoft

Reviews (126)

Appointment waiting time is unacceptable

April 12, 2018
Long time to wait for appointment.
Anonymous

Grateful for the support

February 1, 2018
All great doctors. They all try to help as i'm off work with depression and injury.
Anonymous

Reply from High Street Surgery, Lowestoft

Thank you for your response, I will pass your comments on to the team.


Provider responded

Flexible for appointments

February 1, 2018
The surgery staff are lovely and I usually can get appointment when I need one. If I cannot, my GP gives me a call and prescribes me something over the phone if applicable.
Anonymous

Reply from High Street Surgery, Lowestoft

Thank you for your response which I will feedback to the team


Provider responded

Great surgery

February 1, 2018
No complaints. A lovely surgery.
Anonymous

Reply from High Street Surgery, Lowestoft

Thank you for your comments which will be passed on to the team


Provider responded

Happy with the surgery

February 1, 2018
Overall really happy with surgery. Been coming for number of years and always been happy.
Anonymous

Reply from High Street Surgery, Lowestoft

Thank you for your comment which will be passed on to the team


Provider responded

Will book appts in advance

February 1, 2018
They use language I can understand. Although I cannot see my own GP on the day, I understand. I did not know that I may be able to book advanced appointments.
Anonymous

Reply from High Street Surgery, Lowestoft

thank you for your comment which will be passed on to the team. We will try to provide more information about our appointment system


Provider responded

Very accommodating

February 1, 2018
Always very supportive around my multiple conditions. Can usually get appointments when I need one and always can for my child.
Anonymous

Reply from High Street Surgery, Lowestoft

Thank you for your comment which will be passed on to the team


Provider responded

Tricky appointment booking

February 1, 2018
Getting appointment on the day is difficult. Can do it online although 3 weeks wait.
Anonymous

Reply from High Street Surgery, Lowestoft

Thank you for your comments. We are currently reviewing our online access and hope to be able to offer more appointments online


Provider responded

Very satisfied

January 30, 2018
I have been coming here for a number of years and I am very satisfied
Anonymous

Reply from High Street Surgery, Lowestoft

thank you for your comment, this will be passed on to the team


Provider responded

Always helpful

January 30, 2018
I have always found the staff helpful, whoever I see and the nurses too.
Anonymous

Reply from High Street Surgery, Lowestoft

thank you for your comment which will be passed on to the team


Provider responded

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