Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)

Thank you for taking the time to leave your comments, I am pleased that your treatment was good even though your waiting time was longer than expected, we do try to keep waiting time as short as possible, however sometimes these are longer than we would all like due to unforeseen circumstances, sorry if this caused you any issues. Many Thanks

Many thanks for your feedback on the information and letter you received, we are constantly looking at ways that way can improve the information that we send to patients and it is great to hear that it worked for you, if you have suggestions as to what could have been clearer or any information that you think may have been missing please give me a call on 01473 702101 and we I will pass you comments on the teams concerned to see if this can be included in future developments. Many Thanks

I hope you are making a swift recovery after your operation, it is great to hear that staff have been welcoming, smiling and happy whilst attending to your needs, offering translation services and generally putting your mind at rest. Many thanks.

Thank you for leaving your comments on Healthwatch, we take pride in the care and treatment that we give to patients. We are always looking to make sure that we pass information that the patient would need regarding any treatment and aftercare they are due to have. We are constantly looking to improve this and would welcome any comments that you may have. Please give me a call on 01473 702101 and I will pass your comments on tot he teams concerned to see if they can be used in the future. Many Thanks

Thank you for leaving your comments regarding the waiting times and I can understand how frustrating this must be. We do try to keep waiting times as short as possible, however due to demand and the treatment that your Doctor has prescribed these can sometimes take longer than expected. Could you please give me a call on 01473 702101 so I can look into this further. Many Thanks Steve Bruce

Thank you for taking the time to leave your comments on waiting times and the care you received, unfortunately waiting times are not always within our control due to demand on services, sorry if on this occasion it caused you some inconvenience. Many thanks.

Thank you for your comment regarding your automated appointment reminder, please be assured that I will be passing this onto the appropriate team to look into. Sorry if that has caused you any inconvenience. Kind regards

Thank you for taking the time to leave your comments on the care you have received and the staff who cared for you. The support groups within the Hospital are a great way of meeting people who have had the same treatment as you, and it is great to hear that you find this useful.

Many thanks for taking the time to leave your comments, it is good to hear that your medication is working well and that you are being monitored to keep everything under control and that the pain clinic has had a positive effect on controlling your condition. Many thanks.