Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)
Feedback Rating
Based on 1760 reviews
Reviews (1760)
Excellent
Lavenham ward
July 15, 2016
I was in for 4.5 months - they were absolutely wonderful
7 hours wait
Accident and emergency services
July 12, 2016
My son went to A&E in the late evening on a Monday with considerable pain in his back.He had to wait 7 hours before being seen.No tests or xrays were done.Just told him to take paracetamol &stretch.We are really worries about him.Hope it's nothing but when they don't look further how can you know.
fair
July 12, 2016
I saw the consultant in the eye clinic last September and was told that I would need to be seen again in 2 months. I called in December and was told that I'd be given one by the end of the month. It has taken until July to be seen. I was just told they were busy
Excellent.
Accident and emergency services
July 10, 2016
My husband was taken in by ambulance, having fallen while out and badly cut his face and nose. As soon as he arrived he was seen by a doctor and the nurses started cleaning him up and began dressing his wounds. After an X ray of a painful shoulder which didn't show a thing out of place or broken he was discharged. A much improved experience than one I had when my father was taken in by ambulance 2 years ago!
Even one of the hospital's soon to qualify nurses, very kindly stopped as soon as my husband fell, offered her assistance and controlled the bleeding while I called for an ambulance.
Even one of the hospital's soon to qualify nurses, very kindly stopped as soon as my husband fell, offered her assistance and controlled the bleeding while I called for an ambulance.
CT scan
July 5, 2016
I had a 5pm appointment for a CT scan at Ipswich Hospital. I was there at 3.30 to sit with and to collect my husband from the Woolverstone Centre. His treatment finished early so I pop along to the CT scan department and asked if they could see me earlier. They said yes and I was seen immediately. That meant so much because I could take my husband home instead of him waiting an extra hour post chemo.
Everything fully explained
Gynaecology
July 5, 2016
Able to watch procedure on screen if one wished. Everything fully explained and information given before leaving followed up by a letter a few days later. Only 2.5 weeks from referral to operation. Very pleased.
poor
Orthopaedics
July 5, 2016
My husband broke his leg and needed surgery + rod (at Xmas) fitted on discharge. We queried what weight bearing he could/should do and were told he would know how much he cand. By Jan/Feb the surgery got a physio involved as he was having trouble walking. It was only then when she went back to the hospital that they called to say he should not be weight bearing. He then needed another operation to fix the screws that had bent. There was never any information about what to do post discharge
excellent
Paediatrics/children services
July 5, 2016
Having a range of toys is good but toys for older children would be great. All staff are very friendly and they spend time with you and you are valued. Still a little bit that you have to know the right questions to ask. The follow up text service is great.
Speech and language therapy waiting times are long and less resources are allocated. Waited 8 months for last appt. which isn't good.
Speech and language therapy waiting times are long and less resources are allocated. Waited 8 months for last appt. which isn't good.
good
Paediatrics/children services
July 5, 2016
It's been a couple of months waiting for the apt but they rang with a cancellation & then we received a letter
excellent
Paediatrics/children services
July 5, 2016
Referred a couple of weeks ago. Letter arrived promptly and it's our first visit. Engagement with staff has been good so far
